MZUZI GROUP LIMITED
General Terms and Conditions of Use
Version 2.0
For: https://www.mzuzigroup.com and Mzuzi Group Products and Services
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Effective Date |
03-06-2026 |
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Company |
Mzuzi Group Limited |
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Registration Number |
80020000723486 |
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Registered Office |
Nkuubi Close, Kungu, Kira Municipality, W8U 8NC, Wakiso, Uganda |
1.1 Welcome to mzuzigroup.com. These Terms and Conditions of Use govern your access to and use of the Mzuzi Group Limited website, mobile applications, digital platforms, products, features, tools, content, and services, including the Mzuzi MLIC App, Mzuzi Location Identity Code(MLIC), Mzuzi Business Listings and directory, and any other services provided by or on behalf of Mzuzi Group Limited.
1.2 By accessing, browsing, registering for, downloading, installing, or using any Mzuzi Group service, you agree to be legally bound by these Terms. You also agree on behalf of any person or organization that uses the services through your account or under your authority.
1.3 If you do not agree to these Terms, you must not access or use the website, applications, products, or services.
3.1 Mzuzi Group Limited offers a range of products and services. Some services may be subject to additional Service Terms, including but not limited to MLIC, the Mzuzi MLIC App, Mzuzi Business Listings and Directory, subscription products, developer tools, APIs, mapping tools, delivery integrations, and location intelligence products.
3.2 Where these Terms conflict with any applicable Service Terms, the Service Terms shall apply to the extent of the inconsistency, unless expressly stated otherwise.
4.1 The website is owned and operated by Mzuzi Group Limited, a company registered in Uganda under Company Registration Number 80020000723486.
4.2 Our office is at: Mzuzi Group Limited, Nkuubi Close, Kungu, Kira Municipality, W8U 8NC, Wakiso, Uganda.
5.1 You may use the website and services only for lawful purposes and in accordance with these Terms, any applicable Service Terms, and all applicable laws and regulations.
5.2 You must not misuse the website or services, interfere with their operation, attempt unauthorized access, introduce malicious code, scrape or harvest data without permission, impersonate another person or entity, upload false or misleading information, or use the services in a manner that may damage the reputation, rights, systems, or interests of Mzuzi Group Limited or any third party.
5.3 Where business listings and directory, addresses, location codes, photographs, descriptions, reviews, or other user-submitted information are provided, you are responsible for ensuring that such information is accurate, lawful, current, and does not infringe the rights of any other person.
6.1 We take the security and privacy of our systems, platforms, users, and customer information seriously. We may periodically review our systems, processes, and data management practices to improve security, reliability, and service quality.
6.2 By using the website, applications, and services, you agree that personal data and related information may be collected, used, stored, shared, and processed in accordance with our Privacy Policy and any applicable data protection laws.
6.3 You should read our Privacy Policy carefully because it explains how we collect, use, disclose, protect, and manage personal information connected with the Services.
7.1 Information on the website and services is provided on an “as is” and “as available” basis. We make reasonable efforts to keep information accurate and up to date, but we do not warrant or guarantee that all information is complete, accurate, reliable, current, uninterrupted, error-free, or suitable for any particular purpose.
7.2 Some information may be provided by users, third parties, public sources, service providers, business partners, or sources that change frequently. Mzuzi Group Limited is not responsible for errors, omissions, delays, outdated information, or reliance placed on such information, except where required by applicable law.
7.3 You should independently verify important information before relying on it for business, legal, financial, delivery, navigation, property, logistics, safety, or other significant decisions.
8.1 When you use Mzuzi Group services or communicate with us electronically, including by email, SMS, mobile device, app notification, online form, platform message, or other digital communication, you consent to receive communications from us electronically.
8.2 Electronic communications from us may include service notices, account messages, confirmations, policy updates, operational alerts, promotional messages where permitted, and other notices relating to the services.
8.3 You agree that electronic communications satisfy any legal requirement that communications be in writing, to the extent permitted by applicable law. You are responsible for keeping your contact details current and for retaining copies of communications for your records where necessary.
9.1 All content included in or made available through the website or services, including text, graphics, logos, button icons, images, audio clips, digital compilations, data, software, applications, code, service names, page layouts, business processes, databases, and related materials, is owned by Mzuzi Group Limited or its licensors and is protected by applicable intellectual property laws.
9.2 The compilation, arrangement, selection, design, structure, and presentation of content within Mzuzi Group products and services are the exclusive property of Mzuzi Group Limited, except for third-party content lawfully used or licensed.
9.3 Nothing in these Terms transfers ownership of any intellectual property rights to you. All rights not expressly granted are reserved by Mzuzi Group Limited.
10.1 Mzuzi Group Limited names, trademarks, service marks, trade names, logos, graphics, page headers, button icons, scripts, service names, product names, and brand features are trademarks or trade dress of Mzuzi Group Limited, whether registered or unregistered.
10.2 You may not use any Mzuzi Group Limited trademark, logo, trade dress, brand feature, or proprietary information in connection with any product or service that is not owned or approved by Mzuzi Group Limited, in a manner that may cause confusion, or in a manner that discredits or harms Mzuzi Group Limited.
10.3 All other trademarks appearing in the services remain the property of their respective owners.
11.1 Subject to your compliance with these Terms, applicable Service Terms, and payment of any applicable fees, Mzuzi Group Limited grants you a limited, non-exclusive, non-transferable, revocable, and non-sublicensable license to access and use the services for lawful personal, business, or authorized purposes, depending on the nature of the service being used.
11.2 This license does not include any unauthorized resale, redistribution, copying, duplication, reproduction, extraction, scraping, commercial exploitation, derivative use, reverse engineering, framing, automated access, or use of content, data, listings, location codes, pricing, descriptions, maps, APIs, or service features without the prior written consent of Mzuzi Group Limited.
11.3 You may not use meta tags, hidden text, framing techniques, bots, crawlers, or other technologies to misuse Mzuzi Group names, trademarks, content, systems, or proprietary information without express written consent.
12.1 You may be required to create or maintain an account to access certain Mzuzi Group products or services, including the Mzuzi MLIC App, MLIC, Mzuzi Business Listings, or related services.
12.2 You are responsible for maintaining the confidentiality of your account, login credentials, passwords, devices, and access permissions. You are responsible for all activity occurring under your account, whether authorized by you or not, unless caused by Mzuzi Group Limited’s proven fault or negligence.
12.3 You must provide accurate, current, and complete account information and promptly update it when changes occur. Mzuzi Group Limited may refuse service, suspend access, terminate accounts, restrict service access, remove or edit content, cancel orders, or take other reasonable action where necessary to protect the services, users, third parties, or Mzuzi Group Limited.
13.1 When using the Mzuzi MLIC App or related applications, you may be asked to grant device permissions such as location, camera, storage, notifications, contacts, or other permissions required for certain app features.
13.2 Most mobile devices allow you to review, manage, or withdraw app permissions through device settings. Some services may not function properly if required permissions are disabled.
14.1 Where the services allow you to submit, upload, publish, verify, claim, update, review, or share content, you remain responsible for that content and must ensure that it is accurate, lawful, respectful, and not misleading.
14.2 By submitting content to the services, you grant Mzuzi Group Limited a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, publish, adapt, verify, index, analyze, transmit, and use that content as reasonably necessary to provide, improve, promote, secure, and operate the services.
14.3 Mzuzi Group Limited may moderate, edit, remove, suspend, or refuse content where it appears inaccurate, unlawful, harmful, abusive, infringing, misleading, fraudulent, or inconsistent with these Terms or the purpose of the services.
15.1 Mzuzi Group Limited may work with third-party business partners, service providers, advertisers, logistics providers, payment providers, developers, mapping services, or content providers.
15.2 Unless expressly stated, Mzuzi Group Limited is not responsible for the products, services, content, websites, actions, omissions, policies, or representations of third parties. You should carefully review third-party terms, privacy policies, charges, and conditions before using their services.
16.1 Some Mzuzi Group services may be free, paid, subscription-based, usage-based, or subject to separate commercial agreements. Applicable fees, billing terms, renewals, taxes, payment methods, cancellations, refunds, or service-specific charges may be set out in the relevant Service Terms, invoice, order form, subscription page, or agreement.
16.2 Unless otherwise stated in writing, fees are payable in the currency and manner specified at the time of purchase or subscription. Failure to pay applicable fees may result in suspension, restriction, or termination of access to paid services.
17.1 We do not guarantee that the website, applications, products, features, or services will always be available, uninterrupted, secure, error-free, or compatible with every device, network, browser, system, or third-party service.
17.2 We may update, modify, suspend, discontinue, replace, restrict, or remove any service, feature, content, or functionality at any time for operational, security, legal, commercial, technical, or improvement purposes.
17.3 Where practical, we may provide notice of material changes, but we are not obliged to do so where urgent changes are required for security, legal compliance, system protection, or service integrity.
18.1 Mzuzi Group Limited may change the website, applications, policies, Service Terms, and these Terms at any time. Updated Terms may be posted on the website or communicated electronically.
18.2 You are expected to review these Terms from time to time. Continued use of the services after changes take effect constitutes acceptance of the updated Terms.
18.3 If any provision of these Terms is found invalid, void, unlawful, or unenforceable, that provision shall be treated as severable and shall not affect the validity and enforceability of the remaining provisions.
19.1 To the fullest extent permitted by law, the website, applications, products, services, content, software infrastructure, data, materials, and other services made available by or through Mzuzi Group Limited are provided on an “as is” and “as available” basis, unless otherwise specified in writing.
19.2 Mzuzi Group Limited makes no representations or warranties of any kind, whether express, implied, statutory, or otherwise, regarding the operation, accuracy, availability, security, reliability, merchantability, fitness for a particular purpose, non-infringement, or suitability of the services, unless expressly stated in writing.
19.3 Mzuzi Group Limited does not warrant that the services, servers, platforms, software, electronic communications, or content are free from viruses, malware, harmful components, security vulnerabilities, interruptions, or errors.
20.1 To the fullest extent permitted by law, Mzuzi Group Limited shall not be liable for any direct, indirect, incidental, special, punitive, exemplary, or consequential loss or damage arising from or relating to your access to, use of, inability to use, or reliance on the website, applications, products, services, content, data, software, third-party services, or electronic communications.
20.2 This limitation includes loss of profits, loss of revenue, loss of business, loss of goodwill, loss of data, service interruption, device damage, reputational harm, operational loss, or other intangible losses, whether based on contract, unlawful act, negligence, statute, or any other legal theory, except where liability cannot be excluded under applicable law.
20.3 Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.
21.1 You agree to indemnify and hold harmless Mzuzi Group Limited, its directors, officers, employees, agents, contractors, partners, and affiliates from and against claims, losses, liabilities, damages, costs, and expenses arising from your breach of these Terms, misuse of the services, unlawful conduct, infringement of rights, inaccurate submissions, or violation of applicable laws.
22.1 Mzuzi Group Limited may suspend, restrict, or terminate your access to all or part of the services if we reasonably believe that you have breached these Terms, created risk to the services or other users, provided false information, failed to pay applicable fees, violated applicable law, or misused the services.
22.2 Termination or suspension does not affect rights, obligations, fees, liabilities, or remedies that accrued before termination.
23.1 Mzuzi Group Limited shall not be responsible for delays, failures, interruptions, or non-performance caused by events beyond its reasonable control, including acts of God, power failures, internet outages, cyber incidents, telecommunications failures, regulatory action, war, civil unrest, strikes, pandemics, natural disasters, supplier failure, or other events beyond reasonable control.
24.1 These Terms and any dispute, claim, or matter arising from or relating to the website, applications, products, services, or these Terms shall be governed by and construed in accordance with the laws of Uganda, and the laws of the country in which Mzuzi Group Limited operates.
24.2 The parties shall, where practical, first attempt to resolve disputes amicably through good-faith discussions. If a dispute cannot be resolved amicably, it may be referred to the competent courts or dispute resolution mechanisms available under the laws of Uganda, unless a specific Service Term or separate written agreement provides otherwise.
25.1 Mzuzi Group Limited may provide notices by posting them on the website, through the relevant service, by email, SMS, push notification, or any other reasonable electronic communication method.
25.2 Questions, notices, complaints, or requests relating to these Terms may be addressed to:
Mzuzi Group Limited
Nkuubi Close, Kungu, Kira Municipality
W8U 8NC,
Wakiso, Uganda
Website: https://www.mzuzigroup.com
Email: support@mzuzigroup.com